Hotel management is a balancing act. You want to offer your guests experiences that are familiar and comfortable. You are also proud of your location and want to show off the local flavors. This becomes most important in what you offer by way of the restaurants and room service. Thinking like a traveler helps you understand where that balance is found.
Anthony Bourdain's Parts Unknown on CNN is a great source of inspiration for thinking like a traveler. Parts Unknown follows Anthony Bourdain's food culture travels around the world and at home. Mr. Bourdain may be willing to try more foods than most guests, but the show is about the hospitality, passion and presentation of food as well. As a hotel manager, it is important to think about these factors. They are just as important to your guests as the food they are eating.
The show constantly features people that are very passionate and proud of their food. This tells the guests that they are getting food that is special and has been prepared with care. As a hotel manager, lead your staff by example and encourage them to also show enthusiasm and pride in the food. It is their role to help all the staff to have a strong knowledge of the food, as well. When all staff recommend the food and have favorite dishes, guests will stay for dinner.
Local dishes and ingredients are a highlight on Anthony Bourdain's show, as well. They are what make the destination's food exceptional. You can work with your chefs and local suppliers to show off food for your location as well. Local relationships build word of mouth recommendations for your property. Special events and dinners with local ingredients raise the profile of your property in the local community.
You have a passion for working with people and showing hospitality to your guests. Television shows, like CNN's Parts Unknown, get you excited about showing guests the best you have to offer. If this is the case, hotel management could be a good career path for you.
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