Workplace relationships are unique. Studies have shown that these relationships directly affect a worker's ability to succeed. The human resources (HR) managers have to be on their toes in order to find the most up-to-date and best practices for handling such relationships.
According to the U.S. Bureau of Labor Statistics, human resources managers play an important role in leading and planning an organization's administrative functions. These are the people who help to handle the inner workings of workplace relationships. Within an organization, one will find various types of these relationships, from a coworker to supervisor, subordinate to management, among many others. The HR department assists before, during and after problems arise within these relationships.
Mistakes happen within a workplace. Whether it comes to an employee making a mistake at the front desk of a hotel, or a manager who overspent on the budget, confessing those mistakes and owning up to them is the best option. No person is perfect, and HR should be able to assist in settling such mistakes. Showing compassion does more than you might think. It actually helps to reduce stress within the workplace. Employees' knowledge that their voices are heard is crucial to their satisfaction, as well as retaining their services. Making amends is all about apologizing. Apologies are most effective when the wronged person believes that the other person has truly considered what he or she has done. Call it the suffering effect. Yes, waiting too long can backfire, but showing that you've had a chance to reflect on your errors and feel guilty about them will likely make your apology fall on more receptive ears. Actions always speak louder than words. It's just like a promise that needs to be kept. People want to see the fruits of their labor and not just hear about them. Everyone thrives on results.
It is evident that both good and bad can come from workplace relationships. The biggest thing that can be done to retain employees is to develop a sense of trust. Once that trust is broken, it is hard for the HR department to pick up the pieces. Trust is vital to the success of the company and the relationships within it.
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