While the role of best boss may have already been filled by Michael Scott from The Office, you can still aim for that second place position. Read these "business management tips", and you just may become a stronger, more effective manager.
Have you ever thought of what you would like your employees to think of you? Do you want them to respect you or treat you like you are their best friend? Michael Scott knew the importance of human interaction. In Chapter two of his business management manual, Somehow I Manage
, he says you should share a stick of gum with your employees because everyone likes the "gum guy" and wants to hang out with him after work. In Chapter three, he notes that you should tell employees your whole life story, because happy families can get more stuff done together than enemies can. Deep down, Michael Scott wanted to be feared and loved, stating "I want people to be afraid of how much they love me!"
People are the Company
Michael Scott was sure his main asset and the driving force of the company were the people he employed. "My proudest moment here wasn't when I increased profits by 17 percent, or cut expenditure without losing a single member of staff. It was a young Guatemalan guy, first job in the country, hardly spoke a word of English."
Treat people like equals so that they feel comfortable in the workplace. Michael Scott kissed his gay accountant to show how accepting he was of his sexual orientation. Gender equality is no less important. "To run an office, you need men and women...you need to have that crazy sexual tension to keep things interesting."
Michael Scott believed one of the keys to his success was reading business news stories. He read Small Businessman
and subscribed to USA Today
and American Way
magazine. He liked to talk about articles that were particularly interesting to him. Referring to a recent story in American Way
, he noted: "They did this great profile last month of Doris Roberts. And where she likes to eat when she's in Phoenix. Illuminating."
Technology is meant to make our lives easier; however, people will never be replaced by machines. "In the end, life and business are about human connections. And computers are about trying to murder you in a lake. And, to me, the choice is easy."
Michael Scott achieved unusual success in his company by increasing profits and cutting expenditure without having to fire anyone. You can also have this kind of success and become the "gum guy" that everyone likes.
One final business management tip
from Michael Scott. Entertain! Use your free time to tell jokes. "Comedy should always take precedence over everything else because it makes people cheerful, and when they're cheerful, they work better."
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